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Terms of use

Website of Finalrentals.com Policy:

Finalrentals.com has adopted this Terms of Use Agreement (“Agreement”) to inform you, as a user (“You”), of your rights and duties when using the Website of Finalrentals.com. If you disagree with the terms and conditions of this Agreement, you are expressly prohibited from using the Website of Finalrentals.com and must discontinue your use immediately.

The use of this website Finalrentals.com is subject to the following terms of use:

  1. The content of the pages of this website of Finalrentals.com is for your general information and use only. It is subject to change without notice.
  2. Third parties nor we provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website of Finalrentals.com for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  3. Your use of any information or materials on this website of Finalrentals.com is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website of Finalrentals.com meet your specific requirements.
  4. This website of Finalrentals.com contains material owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than per the copyright notice, which forms part of these terms and conditions
  5. All trademarks reproduced in this website of Finalrentals.com are not the property of or licensed to, and the Service Provider acknowledgment on the website of Finalrentals.com.
  6. Unauthorized use of this website of Finalrentals.com may give rise to a claim for damages and/or be a criminal offense.
  7. From time to time, this website of Finalrentals.com may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website of Finalrentals.com(s). We have no responsibility for the content of the linked website of Finalrentals.com(s).
  8. You may not create a link to this website of Finalrentals.com from another website of Finalrentals.com or document without Finalrentals.com's prior written consent.
  9. Your use of this website, Finalrentals.com, and any dispute arising from such use of Finalrentals.com is subject to the laws of UAE or other regulatory authorities.

CANCELLATION OF RESERVATIONS:

Time (mentioned in the Car rental voucher) Cancellation Fee on Total Booking Value

12 Hours Prior to Pick-up Time No Cancellation Fee

Less than 12 Hours of Pick-up Time 40%

Within 24 Hours after Pick-up Time 60%

After 24 Hours from Pick-up Time 80%

For Example:

12 Hours Before Pick-up Time - If Pick-up Time is 9 PM, you shall have no cancellation fee provided the booking cancellation is before 9 AM on the same day

Less than 12 Hours of Pick-up Time - If the Pick-up Time is 9 PM, you shall have a 40% cancellation fee in case the booking is canceled after 9 AM on the same day

Within 24 Hours after Pick-up Time - If Pick-up Time is 9 PM, you shall have a 60% cancellation fee if the booking is canceled anytime from 9 AM on the same day until 9 PM the following day.

After 24 Hours from Pick-up Time - If Pick-up Time is 9 PM, you shall have an 80% cancellation fee if the booking is cancelled after 9 PM.

on the next day


Note: There shall be no refund on unused days. 

Amendments

Reservations can be amended online free of charge before the start of the rental. Where these changes affect the rental price, such as duration, car rental location or car type, the difference will be calculated from the current published price of the new rental. We cannot refund unused or part days if you return the rental vehicle early.
To request a refund, contact us and please include your booking reference number (sent to you via email after booking) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to improve our products and quality of service constantly.

Delivery Policy

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact bookings@finalrentals.com

BO Clause

We, as a merchant, shall be under no liability for any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Disclaimer

Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages suffered, paid, or incurred by you due to an attributable shortcoming of our obligations concerning our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of related events).

However, and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents, or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for:

  1. Any punitive, special, indirect, or consequential loss or damages, loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, or loss of claim.
  2. Any inaccuracy relating to the (descriptive) information (including rates, availability, and ratings) of the car rental as made available on our website of Finalrentals.com.
  3. The services rendered or the products offered by the car rental service provider.
  4. Any (direct, indirect, consequential, or punitive) damages, losses, or costs suffered, incurred, or paid by you, according to, arising out of, or in connection with the use, inability to use, or delay of our website of Finalrentals.com.
  5. For any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the car rental (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

Whether the car rental you avail of charges you (or has charged you) for any extras/add-ons, or we are facilitating the payment of the car rental price, you agree and acknowledge that the car rental is at all times responsible for the collection, withholding, remittance, and expense of the applicable taxes due on the total amount of the car rental price to the relevant tax authorities. Finalrentals.com is not liable or responsible for the remittance, collection, withholding, or payment of the applicable taxes due on the car rental price to the relevant tax authorities.