Finalrentals.com and its functionalities, design, and process are by Finalrentals Limited, a limited liability company based out of Cardiff, United Kingdom.

The Website of Finalrentals.com Owner, including subsidiaries and affiliates (“Website of Finalrentals.com” or “Website of Finalrentals.com Owner” or “we” or “us” or “our”), provides the information contained on the website of Finalrentals.com or any of the pages comprising the website of Finalrentals.com (“website of Finalrentals.com”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” from now on) subject to the terms and conditions set out in this website of Finalrentals.com terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may apply to a specific section or module of the website of Finalrentals.com.

Welcome to Finalrentals.com

The Website of Finalrentals.com, its content, and its associated services (collectively “Website of Finalrentals.com”) is a service.

Finalrentals.com is an online car rental portal that claims to own no cars whatsoever, but it connects customers directly with car rental service providers. It does not operate car rental services of its own. It has tied up with many car rental service providers (s) to provide car rental services to customers.

Finalrentals.com does not assume any responsibility for the service quality and satisfaction of the services provided by car rental companies.

The website advises customers to select car rental service providers they are familiar with and whose service they are comfortable with.

Section 01 Finalrentals.com responsibilities include:

1. Clause 1 Issuing a car rental voucher via email after booking a car rental.
2. Clause 2 Providing customer support and information in case of any delay(s) / inconvenience before the car is handed over to the customer.

Section 02 Finalrentals.com does not take responsibility for the following:

1. You agree that any reservation made with a Car Rental Service Provider is between you and the Car Rental Service Provider only and does not include Finalrentals.com. You further agree that any dispute concerning a reservation, payments/service of the car, and condition of the car made to the Car Rental Service Provider, and use of a car rental service is between you and the car rental Service Provider only and shall not include Finalrentals.com. 

2. The Car Rental Service Provider is responsible for the information made available to you and for the fulfillment of the reservation. Any reservation is subject to the terms and conditions offered by the Car Rental Service Provider and is separate from this Agreement. You, as a customer, must accept the terms and conditions of the car rental supplier.

3. You agree to abide by the Car Rental Service Provider’s terms and conditions of the reservation, including, without limitation, payment of any amounts when due and in compliance with the Car Rental Service Provider’s rules and restrictions regarding availability and use of fares, products, or services. Your failure to abide by the Car Rental Service Provider’s terms and conditions of the reservation may result in cancellation of your reservation or denial of access to and forfeiting of money paid for such reservation. You, and you alone, are responsible for all charges, fees, duties, taxes, and assessments arising from your use of this Website of Finalrentals.com.

4. You understand that the Website of Finalrentals.com may contain links to third-party websites, applications, or services that Finalrentals.com does not own or control, including, without limitation, Car Rental Service Providers’ professional services. You agree that Finalrentals.com will not be held responsible or liable for the content of third-party websites, applications, or services as well as Car Rental Service Providers’ information and/or advertisements and that Finalrentals.com’s inclusion of those websites, applications, or services as well as Car Rental Service Provider information and/or promotions within its Website does not constitute Finalrentals.com’s endorsement of, the recommendation of, or affiliation with any of those websites, applications, or services and/or Car Rental Service Provider.

5. If the employees of the car rental Service Providers demonstrate rude behaviour or misbehave with the customers.

6. If the car rental Service Provider cancels the booking for reasons unknown.

7. If a customer’s baggage gets lost/stolen/damaged in the event of travel. 

8. If the car gets stolen or damaged and if a life is lost.

9. On the date of the car rental, the passengers are requested to call the car rental service provider’s contact number mentioned in the voucher and reconfirm their pick-up point and timing.

10. At the time of car rental, the customers may be required to furnish the following:

11. A copy of the car rental voucher.

12. A copy of the Photo identity proof of the traveller providing names while making the booking. Including driver's license, Passport Copy, Visa Page Copy, and National ID.

13. You need to provide a Pre-Authentication of the credit card. It would be between the car rental Service Provider and the customer. In any case, if you don’t have a sufficient balance or are unwilling to provide the credit card pre-authentication, the car rental Service Provider has the right to deny the book, for which Finalrentals.com won’t be held responsible.

14. If you cannot provide a valid credit card at the time of car collection or delivery, Finalrentals will not refund any payment made to the Website, mentioning that a credit card is a must for booking.

15. If presenting the car rental voucher by someone other than the person entitled to be carried there-under or to refund in connection in addition to that, Finalrentals.com or any of its travel partners shall not be liable to the person so entitled.

16. Customers now consent to receive communications by SMS, Emails, or calls from FINARENTALS.COM concerning services they provide.

17. Finalrentals.com is a booking service that connects the customer with the supplier. It is not liable for the loss of goods or property of customers for any acts, events, or incidents whatsoever beyond the control of the company.